**The pricing reflected on the schedule is (i) not an offer to contract and (ii) also only available to CA State Agencies.
SaaS:
SKU # |
Product Description |
MSRP |
Public Sector |
|---|---|---|---|
| VQ.SaaS | Virtual Queuing Module | $13,575 | $12,896 |
| AS.SaaS | Appointment Scheduling Module | $13,575 | $12,896 |
| DS.SaaS | Digital Signage Module | $9,250 | $8,788 |
| API.SaaS | RESERVE Connect (API Integrations) | $8,500 | $8,075 |
| AR.SaaS | Analytics / Reporting (Live Monitoring Dashboard, BI Reporting Portal) | $5,250 | $4,988 |
| SUR.SaaS | Customer/Employee Satisfaction Surveys | $4,750 | $4,513 |
| UAT.SaaS | UAT/Test Environment | $4,250 | $4,038 |
| ENG.SaaS | Support with Level 3 Engineers | $11,525 | $10,949 |
| IM1.SaaS | Integration of Customer Interface of Delivery Management System (Bronze) | $5,550 | $5,273 |
| IM2.SaaS | Integration of Customer Interface of Delivery Management System (Silver) | $6,000 | $5,700 |
| IM3.SaaS | Integration of Customer Interface of Delivery Management System (Gold) | $6,800 | $6,460 |
| SM1.SaaS | Software Monitoring & Management Services (Bronze) | $4,875 | $4,631 |
| SM2.SaaS | Software Monitoring & Management Services (Silver) | $5,355 | $5,087 |
| SM3.SaaS | Software Monitoring & Management Services (Gold) | $6,355 | $6,037 |
| LA1.SaaS | License Activation Fee – Audio (Bronze) | $2,300 | $2,185 |
| LA2.SaaS | License Activation Fee – Audio (Silver) | $2,575 | $2,446 |
| LA3.SaaS | License Activation Fee – Audio (Gold) | $3,150 | $2,993 |
| CC.SaaS | Chatbot Concierge (Two-Way Messaging functionality)
– Up to 40,000 conversations |
$2,763 | $2,625 |
| VA.SaaS | Video Appointments (Fully Integrated video solution that empowers agencies to seamlessly deliver virtual services)
– Up to 20,000 video appointments |
$4,086 | $3,882 |
| SMS.SaaS | SMS Messaging
– Up to 2,500,000 messages (outbound & inbound) |
$15,987 | $15,188 |
Implementation:
SKU # |
Job Title |
Job Description |
Minimum Education / Certification Level |
Minimum Years of Experience |
MSRP Hourly Rate |
Public Sector Hourly Rate |
|---|---|---|---|---|---|---|
| PM.S | Project Manager | Oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. |
B.A. or B.S. degree in related field | 7 | $200 | $190 |
| SE.S | Software Engineer | Analyze functional business applications and design specifications for functional activities. | B.A. or B.S. degree in related field | 10 | $205 | $195 |
| FA.S | Functional Analyst | Responsible for documenting and strategizing process improvements for current business processes and performing functional allocation to identify required tasks and their interrelationships. | B.A. or B.S. degree in related field | 10 | $175 | $166 |
| UX.UI.S | User Interface/User Experience UX/UI Designer | Manage technical staff and technical resources to priority needs and lead professional development and work culture for high performing teams. |
B.A. or B.S. degree in related field | 7 | $170 | $162 |
| TE.L | Tester | Assistive technology quality assurance technician providing evaluation, testing, and auditing services for implementation. | B.A. or B.S. degree in related field | 5 | $150 | $143 |
Training:
SKU # |
Class Title |
Class Description |
# of Students |
MSRP |
Public Sector |
|---|---|---|---|---|---|
| TRA.RPC | Training of the solution | Training of the entire solution | Unlimited | $35,000 | $33,250 |