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Collaboration
Discover seamless video collaboration with our expert design, installation, and service capabilities at Mergent Systems. Catering to businesses and government agencies alike, we specialize in integrating advanced video collaboration solutions, enhancing your communications and productivity.
Video as a Service
Introducing our ‘Video as a Service’ (VaaS) offering – your ultimate solution for comprehensive video conferencing needs. With a convenient monthly fee structure, we provide the latest conference equipment deployment, meticulous installation, and prompt, reliable service. Our VaaS model eliminates the need for heavy upfront investment, allowing you to enjoy top-tier video communication technology without the capital expenditure. We have multiple models available to meet the financial needs of your organization.
Experience the ease and efficiency of our end-to-end solution, specifically designed to keep your team connected and collaborative, regardless of location. Our dedicated service support ensures your systems run seamlessly, leaving you free to focus on what truly matters – your business. Embrace the simplicity, flexibility, and cost-effectiveness of ‘Video as a Service’ with Mergent Systems.
Support & Maintenance
Superior Support and Service for Your Video Conference Rooms
At Mergent Systems, we take pride in providing unparalleled support and service for your video conference rooms. Our team of dedicated professionals is committed to ensuring that your video conferencing systems perform at their best, every time.
With Mergent Systems, rest assured that your video conference rooms are in expert hands. We’re committed to providing the highest level of support and service, tailored to your unique needs.
Our extensive network of technology professionals includes some of the most talented and experienced individuals in the business, with a deep understanding of the latest technologies and trends. Whether you’re looking for short-term project support or long-term strategic staffing solutions, we have the resources and expertise to help you achieve your goals.
Call + Email Support
Our responsive support team is just a call or an email away, ready to assist you with any inquiries or concerns. We strive to provide immediate, effective solutions to keep your operations running smoothly.
Manufacturer Maintenance PLans
We deftly manage manufacturer maintenance plans on your behalf, coordinating directly with manufacturers to ensure your equipment remains in optimal condition. Our proactive approach ensures that your systems are always updated and performing at their peak.
Ticket Tracking
Our sophisticated ticket tracking system ensures that every service request is addressed promptly and resolved efficiently. You can easily raise a ticket, and our team will swing into action, delivering swift and effective solutions.
Reporting
Transparency is at the heart of our service. We provide regular, detailed reports on service requests, performance, and resolutions, keeping you informed and in control at all times.
What are you waiting for?
In a market saturated with integrators, Mergent Systems stands out not just for our extensive selection of hardware from top manufacturers, but also for our commitment to client success. Unlike our competitors, our team leverages a deep understanding of technology trends and innovations to provide solutions that are not only technically advanced but also perfectly aligned with your business’s specific needs and goals.
Our client-centric approach ensures that we're not just suppliers; we're your technology partners, dedicated to equipping your business with the tools it needs to thrive in today’s digital landscape. From initial consultation to ongoing support and maintenance, we're with you every step of the way, ensuring your technology investment delivers maximum value and return.
Discover the Mergent Systems difference today and take the first step towards a more connected, productive, and innovative future.
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